ce66's Privacy Policy

ce66 collects two types of information to operate its services: (a) information you provide directly, and (b) information generated automatically through your use of the platform.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Your preferred username
• Identity verification (KYC) documents — photos of your national ID card, passport, or driving licence
• Financial transaction details — bKash, Nagad, Rocket, or Upay account numbers
• Messages and complaint details sent to support

1.2 Automatically Collected Information

• IP address and device type
• Browser name, version, and operating system
• Website access time and session duration
• Record of pages visited and links clicked
• Game play history and betting amount logs
• Session data from cookies and local storage

Collected information is used only for the purposes listed below. We never process data for unnecessary purposes.

• Creating and verifying accounts, and ensuring secure login
• Processing deposit and withdrawal transactions
• Identity verification (KYC) where applicable, and fraud prevention
• Providing customer support — resolving issues via live chat and email
• Correctly allocating bonuses, cashback, and VIP rewards
• Improving platform security and service quality
• Running responsible gaming programmes
• Sending relevant service-related notifications

The ce66 website uses cookies and similar technologies to improve your browsing experience and help us maintain the quality of our services.

3.1 Types of Cookies

• Essential cookies: Required for login sessions, security tokens, and authentication — the service cannot function without them.
• Functional cookies: Remember your language preference, theme settings, and custom user preferences.
• Analytics cookies: Used to understand which pages are visited most; not personally identifiable.

3.2 Cookie Controls

You can block or delete cookies at any time from your browser settings. Please note that disabling essential cookies may prevent you from logging in or completing transactions.

ce66 never sells your personal information to third parties. Limited information may be shared only in the specific circumstances below:

• Payment processors: Necessary information is shared with mobile wallet providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity verification services: Information may be shared on a contractual basis with authorised identity verification providers to complete the KYC process.
• Legal obligations: Information may be disclosed when required to comply with a court order from a competent authority, a lawful request from an investigative authority, or applicable law.
• Corporate restructuring: In the event of a business merger or acquisition, information may be transferred after notifying you.

All third parties listed above operate under agreements that include data privacy and protection obligations.

We retain your information for as long as your account is active and for as long as necessary to provide our services.

• Even after an account is deactivated or closed, certain information may be retained for a defined period due to legal and regulatory obligations.
• Financial transaction records are retained for an extended period for fraud prevention and audit purposes.
• Upon receiving a deletion request, your data will be securely and permanently deleted as soon as possible, unless a legal obligation prevents it.

ce66 takes industry-standard technical and organisational measures to ensure the security of your information.

6.1 Technical Safeguards

• SSL/TLS encryption — all communication between your browser and our servers is encrypted
• Strong encryption algorithms used when storing sensitive information
• Multi-factor authentication support to prevent unauthorised access to accounts
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems in our infrastructure

6.2 Organisational Safeguards

• Only authorised staff have access to personal data, on a need-to-know basis
• All staff are bound by confidentiality agreements and receive regular training
• A rapid response plan is in place in the event of a data breach

As a ce66 user, you have the following rights over your personal information:

7.1 Right of Access

If you wish to know what information we hold about you, submit a written request. We will send you a copy of the information within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect, contact support to request a correction. Upon submission of valid evidence, we will update it promptly.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may not be deleted immediately due to legal obligations or ongoing transactions.

7.4 Right to Object to Processing

To stop receiving marketing messages, use the unsubscribe link in any message or notify support directly.

To exercise any of the rights above, email [email protected] or contact us via live chat. We are always ready to assist in both Bengali and English.

The ce66 platform may occasionally contain links to the websites of game providers or payment services. ce66 is not responsible for the privacy policies of those external sites. We recommend that you read the privacy policy of each external site before visiting it.

ce66's services are intended solely for persons aged 21 or over. We do not knowingly collect information from minors. If we are informed or have reason to believe that a person is under 21 years of age and has created an account on our platform, we will take immediate steps to delete that account and the associated information. Parents or guardians are requested to contact us if they become aware of such a situation.

ce66 may revise this Privacy Policy at any time due to service developments, legal changes, or other reasons. If significant changes are made, we will notify you in the following ways:

• The updated policy will be published on this page of the website
• A notice of the changes may be sent to your registered email address
• A notification may be shown on the platform when you log in

Continued use of the service after any changes will be taken as your acceptance of the revised policy. We therefore recommend that you check this page regularly.

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us through the following: